Pricing

• Pricing for Vendor membership in 2024 is €19.99 per month or €199.90 per year.

Subscription and Cancellation

• Vendors can sign up for a monthly or yearly subscription via https://www.launchpass.com/liveitup-laspalmas/vendors
• How to Access Your Customer Portal (Launchpass)
• Vendors can cancel their subscription at any time. How do I cancel my subscription to a Discord or Slack community running on LaunchPass?
• Customer Portal FAQ Launchpass

Community Rules

• Specific Vendor related rules, are shared here in Terms & Conditions. Vendors must also adhere to the Live it up, Las Palmas! community rules, which are outlined separately on this page.

Selling Services/Products

Accommodation Listings

• For accommodation listings, it is mandatory to include price, photos of the inside of the property, and availability. Posts with a lot of details and photos have a higher success rate.
• Advertising your accommodation is limited to once a week and in #accommodation_offers only.
• Posting accommodation in channels other than #accommodation_offers will result in your post being deleted, and you will receive a warning. In the event of a repeated occurrence, you will be removed from the community. No refunds will be given in this case.
• Vendors are responsible for providing up-to-date accommodation information and can edit their post if necessary. If your posting permission has been withdrawn, please reach out to gain temporary access to make your edits.
• Accommodation listings in #accommodation_offers will be deleted when they are no longer relevant (for example: availability already expired).

Event Sharing

• All events must include details on time, location, price, and other relevant information.
• Recurring weekly events can be shared once a week only.
• One-off events that are scheduled within the next two weeks can be shared a total of two times.
• One-off events/retreats/workshops that are scheduled more than two weeks in advance, can be shared a total of four times, limited to maximum one post per week.
• Vendors are encouraged to enable Slack notifications for prompt replies to inquiries.
• Vendors are responsible for providing up-to-date event information.
• Commenting on member posts and sharing your event is allowed if the event is relevant to the question.

Prohibited Content

• Sharing ‘get-rich-quick opportunities,’ investment opportunities, crowdfunding, multilevel marketing and similar businesses is strictly prohibited. Your post will be deleted, and you will receive a warning. In the event of a repeated occurrence, you will be removed from the community. No refunds will be given in this case.
• Any posts that violate the law or diverge from the core values of our community will be promptly removed. Your post will be deleted, and you will receive a warning. In the event of a repeated occurrence, you will be removed from the community. No refunds will be given in this case.

Direct Messaging Etiquette

• Vendors are prohibited from sending unsolicited business proposals via direct messages without permission.
• Engagement in public conversations with community members is encouraged, provided that contributions add value to the thread.

Intellectual Property and Content Ownership

• Vendors retain ownership of the content they share. By posting, vendors grant Live it up, Las Palmas! a non-exclusive, royalty-free licence to use, reproduce, and display the content on the community platform, including www.liveitup-laspalmas.com and www.instagram.com/liveituplaspalmas.

Termination of Membership

• Breaking community rules (with an emphasis on excessive spam and posting the same message more than once a week or in multiple channels simultaneously) will result in termination of membership.
• In case of termination by the admin, no refunds will be provided.
• Engaging in any attempt to circumvent fees, by (for example, but not limited to) registering under a different email address, is strictly prohibited. Such actions are considered a violation of our terms of service and will result in a permanent ban from our platform.

Liability Live it up, Las Palmas!

• Live it up, Las Palmas! acts solely as a facilitator and does not participate in any agreements made between vendors and community members.
• Live it up, Las Palmas! is not liable for any issues, damages, or disputes arising from the use of the community platform.