⛔ Slack Account Suspended? Here’s What to Know (and Do) in 2025

So… you opened Slack, ready to catch up on events, share a tip, or maybe scroll through the latest beach meetups, and instead you’re greeted with a big ol’ deactivation screen. Deep breath. Don’t worry, here’s what’s going on and what you can do next.

🚫 Why Was My Account Deactivated?

Let’s cut to the chase. Most of the time, deactivations happen because someone posted an advertisement without a prior agreement in place. Whether it’s a casual plug for your Airbnb, an event link, or an “oops” promo buried in a message, it still counts as advertising under our rules.

If that’s what triggered it, your post has already been automatically deleted and your account was temporarily suspended.

This isn’t about calling anyone out. It’s about keeping the space clean, fair and useful for everyone. After almost 5 years of running this community, we’ve tried all the soft approaches: private messages, public nudges, and general reminders. But they were often ignored. People would repeat the same behavior and then say they didn’t know it was against the rules.

So now we use a short suspension as a clear and consistent way to press pause. It’s not harsh. It’s just the only method that really gets people to stop and actually read the rules.

📬 What Happens Now?

Here’s what to expect:

• Your post that broke the rules has already been deleted
• You’ll receive an email explaining what happened and why your account was suspended
• That email can take up to 24 hours to arrive, so please be patient
• This is a temporary suspension. Your account will be back, unless the issue happens again

📣 “But I Didn’t Know the Rules!”

That’s a common response, but here’s the thing: the rules were shared with you when you joined (via Greetbot or Captain Liv), they’re reposted every week in the #must-read channel, and a push notification is sent to all members every four weeks.

We can’t force anyone to read them, and it’s not our fault if you chose to ignore them. But with this account suspension, we finally have a way to make sure they actually get your attention. Think of it less as punishment and more like the Slack version of a speed bump. Unmissable, mildly annoying, but surprisingly effective.

💬 What Are My Options?

Your available options will be outlined in the personal email you’ll receive within 24 hours of the suspension. That message will explain what happened and what steps you can take next.

Once the email arrives, feel free to reply if you have any questions or if anything needs clarification.

⏱️ What To Do While You Wait

You’ve got a little time to kill before your account is back, so here’s a productive checklist:

• Review the rules and guidelines
• Make yourself familiar with our advertising options (if applicable)
• Reflect on the post that triggered the suspension and how to avoid it next time
• Go for a walk, grab a coffee, or explore a new Gran Canaria viewpoint
• Take it as a nudge to come back stronger and rule-savvy

✅ Final Word

Getting suspended from Slack is annoying, sure, but it’s not the end of your time in the community. It’s just a pause. A chance to make sure everyone plays by the same rules so the space stays fair and enjoyable.

You’re still welcome in the community. Take this as a moment to reset, learn the ropes, and come back soon — ideally with a rule-friendly message and maybe a helpful answer in someone else’s thread.