Steps to Take if Your Landlord Won’t Return Your Deposit: From Formal Requests to Court

Recovering a security deposit from a landlord can be a challenging and frustrating process, especially if communication breaks down and formal requests go unanswered. Whether you’ve recently moved out of a rental property or are dealing with a landlord who is reluctant to return your deposit, understanding the steps you need to take can make a significant difference. This guide provides a detailed process for recovering your deposit, including sending formal requests, preparing for small claims court, and potentially filing a claim online. By following these steps, you can navigate the situation with greater confidence and improve your chances of a successful resolution.

Step 1: Send a Formal Written Request

  1. Draft a Formal Request: Write a formal letter requesting the return of the deposit. Include the following details:
  • Your name and contact information.
  • The address of the rented flat.
  • The date when the rental period ended.
  • The amount of the deposit.
  • A summary of your previous attempts to recover the deposit.
  • A clear request for the return of the deposit within a specified timeframe (e.g., 10 business days).
  1. Send the Letter: Send this letter via registered mail (burofax) with acknowledgment of receipt to the landlord’s address. This serves as legal proof of your request.

Step 2: Prepare for Small Claims Court

If the landlord does not respond or refuses to return the deposit, you can proceed to a small claims court (juicio verbal) since the amount is (most likely) below 2,000 EUR.

  1. Gather Evidence:
  • Copy of the rental agreement.
  • Proof of payment of the deposit (receipts or bank statements).
  • Copies of communication with the landlord (emails, messages).
  • Copy of the formal request letter and proof of delivery.
  1. File a Claim: You can file a claim in the small claims court without needing a lawyer. Visit the local court (Juzgado de Primera Instancia) and request the necessary forms to file a small claim.
  • Online Filing: If you wish to explore the possibility of filing your claim online, you can check the online portal here. Specifically, look for ‘Procedimiento monitorio’ on the portal for the relevant procedure link. Please note, online filing options may vary, and firsthand experience with this process is limited.
  1. Submit Your Claim:
  • Fill out the forms with detailed information about your case.
  • Attach all relevant evidence.
  • Submit the completed forms and evidence to the court, or use the online system if available.

Step 3: Attend the Court Hearing

  1. Court Date: You will receive a date for your hearing. Be prepared to present your case clearly and concisely.
  2. Present Your Case: Explain the situation to the judge, provide your evidence, and make a clear request for the return of the deposit.

Step 4: Enforcement of Judgment

If the court rules in your favor and the landlord still does not pay, you may need to take additional steps to enforce the judgment. This could involve further legal processes, which might require the assistance of a legal professional.

Practical Tips:

  • Documentation: Keep all documentation organized and easily accessible.
  • Communication: Maintain a record of all attempts to communicate with the landlord.
  • Legal Advice: Consider consulting a local lawyer for a brief consultation to ensure you understand the process and your rights fully.

Conclusion

Persistence and organization are key. By following these steps, you can increase your chances of recovering the deposit. If you find the process challenging, seeking legal assistance might be worthwhile, even though it’s not mandatory for small claims court. Additionally, explore online filing options to streamline the process, if available. Good luck!

Follow @liveituplaspalmas on Instagram

💬 New to Gran Canaria?

Whether you’re a remote worker, local, immigrant, digital nomad or just here for a while, you’re welcome in our Slack community. Get tips, meet people, find events, and unlock exclusive member deals. It’s free and genuinely helpful. More info.

  • A least half of the appeal of Las Palmas for remote workers and digital nomads is rooted in this community. It’s the best I’ve seen so far in terms of how well it is organised, structured and nurtured. It offers excellent opportunities to meet new people and explore the island.

    Darya Kamkalova
    November 29, 2025

    Great community very well organised, basically everything you need to improve your quality of life in Las Palmas 🙂 Thanks Nelly for facilitating it

    Sébastien Lucu
    August 13, 2024
  • Amazing community! If you are thinking of coming to live and work in Las Palmas this is the only community you need to be in.

    Richard Clarke
    September 29, 2025

    The best community ever! This is you go to place if you plan on meeting new people and get to know Gran Canaria and life here a bit better.

    Vanja Jankovic
    March 26, 2025
  • Best online community for Gran Canaria, with all you need to know about vacationing or living in Gran Canarias! Thanks Nelly !!!

    Jef Barrett
    September 26, 2024

    If you’re a traveler of digital Nomad want to enjoy your time in Las Palmas this community will take your time in the island to the next level Thank Nelly for creating this wonderful community 🫶🏽😉

    Sidi Benawf
    August 26, 2024
  • Great community if you are looking to meet new people and go to meetups

    elise van soest
    July 27, 2024

    If you’re a traveler of digital Nomad want to enjoy your time in Las Palmas this community will take your time in the island to the next level Thank Nelly for creating this wonderful community 🫶🏽😉

    Sidi Benawf
    August 22, 2024
  • Great community very well organised, basically everything you need to improve your quality of life in Las Palmas 🙂 Thanks Nelly for facilitating it

    Sébastien Lucu
    August 26, 2024

    Du bist ein Nomade und verbringst einige Zeit auf Gran Canaria, vorwiegend in Las Palmas? Oder Du bist hierhin ausgewandert? Dann ist das die richtige Seite für Dich! Die Community und die Gründerin sind das Beste, was mir passieren konnte! Von der Anmeldung als Residente, Steuerberater finden, Handwerker suchen, bishin… read more zur Werbung für mein eigenes Unternehmen um Kunden zu gewinnen! Ohne diese Seite wäre ich niemals so schnell und entspannt angekommen! Freizeit und hilfreiche Tipps für Familien, Discounts bei Unternehmen. Veranstaltungstipps rund um Gran Canaria. Ich könnte Stunden so weiter machen, aber findet es doch einfach selbst heraus!

    Mola Mola Coworking
    August 17, 2024
  • Great community if you are looking to meet new people and go to meetups

    elise van soest
    August 26, 2024

    Best community on Gran Canaria! Lot’s of kind people, helpful. Basically everything you need you can find there.

    Gorzkowski Piotr
    November 26, 2024
  • Du bist ein Nomade und verbringst einige Zeit auf Gran Canaria, vorwiegend in Las Palmas? Oder Du bist hierhin ausgewandert? Dann ist das die richtige Seite für Dich! Die Community und die Gründerin sind das Beste, was mir passieren konnte! Von der Anmeldung als Residente, Steuerberater finden, Handwerker suchen, bishin… read more zur Werbung für mein eigenes Unternehmen um Kunden zu gewinnen! Ohne diese Seite wäre ich niemals so schnell und entspannt angekommen! Freizeit und hilfreiche Tipps für Familien, Discounts bei Unternehmen. Veranstaltungstipps rund um Gran Canaria. Ich könnte Stunden so weiter machen, aber findet es doch einfach selbst heraus!

    Mola Mola Coworking
    August 26, 2024

    Great community, very well organised 🙂

    Constantin P
    July 3, 2025
  • Amazing community, I had never seen such a well organized and resourceful space in any other country where I lived before, excellent go-to platform when first arriving in the island, either for short term stay or longer term plans. Thanks Nelly for offering such an incredible space 🙂

    Aram Gassama
    September 26, 2024

Latest posts

Discover more from Live it up, Las Palmas!

Subscribe now to keep reading and get access to the full archive.

Continue reading

Exit mobile version